Freque Help Center

Find quick answers, tutorials, and pro tips for getting the most out of Freque.

  • A Brief Intro to how Freque works

    The Concept Freque is a prototyping platform for film, episodic, advertising, and content teams. Individual departments and creatives can upload…
  • Create a project

    In your project dashboard (the page when you first sign into Freque), click the + button to create a project…
  • Delete a project

    This is the danger zone. It’s non-reversible stuff, a one-way decision with no turning back. We made it a bit…
  • Invitations and team management

    To get your team into your project, click the ‘Team’ button in the top right of any screen within a…
  • Revoking invites and access

    You can revoke an invitation or remove a team member from the project by clicking on the team button in…
  • User permissions

    Team members who have been invited to a project as "Collaborators" have full access to all lanes, cues, assets and…
  • Create a cue and upload audio

    To upload audio assets, such as music cues or sound design, or video snippets to replace a given shot, open…
  • Adding music and sound to picture

    For more information on editing, please see our dedicated article. There we describe how to slip, slide, spot, automate volume…
  • Working copies

    With multiple assets in the sync area the question arises, which piece of audio do you hear when you go…
  • Synchronizing audio with video

    Spotting using the Sync Point If you need frame accurate precision, we’ve got just the right tool for you: while…
  • Volume editing

    While in Edit Mode you can switch to Volume Automation by clicking the Automation Button on the top right of…
  • Saving your work

    To Save or To Discard When you have just dragged in a piece of audio from the left pane, clicking…
  • Version history

    Because humans are imperfect, we have implemented a history button that allows us to look at prior edits and bring…
  • Editing your audio files

    Prerequisite You have: Editing We’re in the Workspace window. Once you add an audio file from the left pane to…
  • How comments work

    Types of Comments
  • Commenting in Film View

    Each Lane has a Commenting Lane below the section where the cues are located. You can place a single-point or…
  • Commenting in the workspace

    You can place comments on any asset available here, whether they are edits in the Sync Area or are listed…
  • Editing In- and Out-Points

    When creating a comment, or anytime before you send it, you can adjust its position by typing in the timecode…
  • Editing and deleting comments

    Taking back what you said is easy with Freque! To edit or even delete a comment entirely click the three-dot…
  • Replying to comments

    You can reply to any comment to create a threaded conversation. You can also reply to a reply. Or reply…
  • Playing back comments

    Clicking the play-button to the right of a comment will play the respective asset at the time the comment is…
  • Comment TimeCode readout

    The start point for each comment is displayed left of the comment-play button. Keep in mind that the timecode may…
  • Using the Cue-List

    In the bottom left of the Film View screen (the main one you enter after having clicked on a video…